Having Trouble Creating Your TotalAV Identity Account?

If you have recently purchased TotalAV Identity and are unable to create your TotalAV Identity account, or are experiencing issues accessing your account immediately after purchase, please follow the steps below before contacting support:

Wait For Your Purchase To Complete

Please wait at least 1 hour after completing your purchase. Occasionally, account activation and setup may take up to an hour to fully process.

Refresh The Page

In many cases, this resolves the issue once the activation has completed.

If you still experience difficulties after following these steps, please contact our TotalAV Identity Protection Customer Care Team for further assistance.

TotalAV Identity Protection Customer Care Team

For questions regarding the TotalAV Identity Protection product, you can contact our Customer Care Team.

Tel: 877-235-0176

Please note this phone line is for queries around the use of the TotalAV Identity Protection.

NOTE: For billing and payment queries, please visit our Help Center.